No victim? That's questionable. The man was effectively told that he was beneath the guests, not even worthy to be their servant. The hotel guests and the hotel appeared to agree on that.
Lame continues unabated...
Actually, the guests stated their personal preferences and the hotel complied...no one said anyone couldn't work or any such thing as falsely stated in the quoted post, the guest only stated his personal service preference.
The hotel could have said "no, take what we send you and STFU", or "of course we will try to acquiesce to your preferences". If the hotel chose the first, then they could have said "Bye bye" as the guests left for another hotel where their personal preferences would be taken seriously.
In my profession, several times older White ladies feel nervous with a trash talking Black man coming into their home, or a bad-English speaking hispanic they can't be sure is understanding what they are saying...and they request a White native English-speaking technician.
Often clients request Spanish speaking techs; in either situation I am the one sent.
No one feels unhappy, they go to other jobs and still work.
If someone requests a personal preference they are entitled to such a personal thing...and a business concerned with hospitality should take into consideration a guest's preferences.
A much as I might not want Spanish only workers coming to my house to do work...or a Black customer wanting only well mannered "educated" English-speaking workers at their house...personal preference isn't denying anyone work, just
your custom.
Personal taste isn't illegal yet, PC party-poopers.:thefinger