Facebook’s Broken Vows
How the company’s pledge to bring the world together wound up pulling us apart.
https://www.newyorker.com/magazine/2021/08/02/facebooks-broken-vows
"But by the nineteen-nineties corporate mission statements had moved from the realm of strategic planning to public relations. That’s a big part of why they’re bullshit. One study from 2002 reported that most managers don’t believe their own companies’ mission statements. Research surveys suggest a rule of thumb: the more ethically dubious the business, the more grandiose and sanctimonious its mission statement."
"Collecting data and selling ads does not build community, and it turns out that bringing people closer together, at least in the way Facebook does it, makes it easier for them to hurt one another. Facebook wouldn’t be so successful if people didn’t love using it, sharing ****** photographs, joining groups, reading curated news, and even running small businesses. But studies have consistently shown that the more time people spend on Facebook the worse their mental health becomes; Facebooking is also correlated with increased sedentariness, a diminishment of meaningful face-to-face relationships, and a decline in real-world social activities."
"Over the protests of many Facebook employees, Zuckerberg had adopted, and stuck to, a policy of not subjecting any political advertisements to fact-checking. Refusing to be “an arbiter of truth,” Facebook instead established itself as a disseminator of misinformation."