The media could not be loaded

[dafib]

Whenever I try and view a video this evening I receive a message that says, "The media could not be loaded, either because the server or network failed or because the format is not supported". It worked fine before.

 

[aegis55]

Whenever I try and view a video this evening I receive a message that says, "The media could not be loaded, either because the server or network failed or because the format is not supported". It worked fine before.

Same issue here.

 

[freeones_regina]

Hey guys, were you trying to watch a video on the mobile site or desktop and what browser are you using?
Is it updated to the latest version?

 

[nturk]

Hey guys, were you trying to watch a video on the mobile site or desktop and what browser are you using?
Is it updated to the latest version?

Experiencing the same issue. Have tried mobile & desktop sites & various browsers & keep getting same playback issues.

 

[FreeOnes_Adam]

Is this still happening for you guys?

 

[nturk]

Adjusting the video quality off of the "auto" setting seemed to fix the issue for me.

 

[nudecs]

What kind of video are you trying to load?

 

[dafib]

It was happening on desktop and cell and tablet when I reported it on 10/14. Videos are working now on desktop and cell, but not tablet (Sprint AQT80).

Desktop uses MS Edge and cell and tablet use Chrome.

 

[dafib]

Where are you finding the "video quality" adjustment?

 

[dafib]

Tried both mobile site and desktop on AQT80 and had same problem. Using Chrome. Porn hub works fine.

 

[johnyjackson]

How to adjust "video Quality" of the video?

 

[freeones_regina]

dafib & johnjackson are you using Android and if so what version.
Also would like to know what browser and version.

This is important for the tech guy who is looking into this.

 

[dafib]

Android 5.1.1

Firefox 62.0.3

Chrome 70.0.3538.64

 

[freeones_regina]

Anyone still having problems on their Android devices with the videos?

 

[dafib]

Still having same problem.

 

[freeones_regina]

Dafib, have you tried to adjust the resolution of the videos?

 

[dafib]

Sorry for not getting back to you. Everything is fine now. Thanks for all your help.