Pretty much the same here. I like to do nice things like fan signs and send someone carrot cake cupcakes when I feel like they really appreciate it or simply because I'm feeling nice. The times I won't do it is when they're jerks about it, like when someone buys one of my used shoot items and asks me via email if I'll do something like take multiple self shot pictures while wearing it, print out all the pictures, sign them and kiss them, send them along with the item, using some stupid excuse like, "I want to make sure you are who you say you are and not some random person pretending to be Harley Spencer." Grrr I hate that shit. No excuses. I have sent out signed photos with items before, but when they're pushy and annoying about it, I do so either reluctantly or don't do it at all.