Well, each year I get a survey from Stardock, and on this last one their rebate/coupon you get from the survey includes games because of their new Impulse service. Well, I gave my honest answers to Stardock and look what they gave me this year!
2008 Customer Survey Report - http://www.stardock.com/media/stardockcustomerreport-2008.pdf
That surprised me a helluva lot actually to get this, plus another coupon for 10% off another purchase but I won't give that away
Not only did they listen to my survey, I have many emails from the support staff when I asked about support for game CD's I bought. I actually had a person making emails and had an actual conversation about loving old games with him over 4 back and forth emails.
Finally, the Gamer's Bill of Rights: http://www.stardock.com/about/newsitem.asp?id=1095
And to think I easily purchase more software from Stardock/Impulse than anything else, with Steam a close second......
2008 Customer Survey Report - http://www.stardock.com/media/stardockcustomerreport-2008.pdf
That surprised me a helluva lot actually to get this, plus another coupon for 10% off another purchase but I won't give that away
Not only did they listen to my survey, I have many emails from the support staff when I asked about support for game CD's I bought. I actually had a person making emails and had an actual conversation about loving old games with him over 4 back and forth emails.
Finally, the Gamer's Bill of Rights: http://www.stardock.com/about/newsitem.asp?id=1095
And to think I easily purchase more software from Stardock/Impulse than anything else, with Steam a close second......