I still have over 200 galleries missing many of which I purchased credits to collect. I've seen the advice about downloading but this was after I noticed missing galleries and that you had switched formats. You should have contacted members prior to switching to make us aware of this planned change. I e-mailed Adam the Webmaster in Dec last year who advised that this was being looked into. Still nothing and chased again start of the month, finally got an e-mail 20 days later from an unnamed member of the team telling me to use this link as if that was going to do anything! You need to fix this or provide compensation.
