Microsoft is a software company not hardware. The wireless mic microsoft makes is a piece of garbage too I'm on my 2nd one and I just went wireless 2 months ago. Like I was quoted by the guy above I'll say it again, I'm not a 360 hater,I love the system, but I am on my 4th console which just shouldnt be and issue in the gaming industry.
Consoles of this nature have been around a very long time now and Ive never seen one particular console have so many problems. Microsoft themselves had to extend the warranty cause of the issues,everyone I know is at least on a 2nd or 3rd system and microsoft is getting sued for going to production early to meet the holiday rush knowing they had hardware probs.
Microsoft is a hardware maker, has been for about the past 9 years. Their hardware division doesn't nearly rival that of their software division, however the division is sizable nonetheless. I don't think anyone agrees with Microsofts decision to push the 360 out earlier, but in all fairness, they had no idea the units would fail. All they knew was that they cut the testing cycle of the 360 by about 85%. It wasn't for about 6 months after launch that Microsoft discovered problems and people started finding the same.