AS you may not know I am going to College right now. I am currently taking 6 AHLA - American Hotel and Lodging Association courses. The current text book is about Convention Management and Service. I was reading chapter 18 entitled "Convention Billing and Post Convention Review" my class read a section on gratuity's and service charges, and even the teacher was not aware of the tipping guidelines that AHLA has set for hourly personnel
Bartender - 15% at bar - 20% at table
Bell Staff - $1 per bag
Concierge - varies on location
Door Attendant - $1 for hailing a cab or carrying luggage
Housekeeping - $1 per room per night
Restaurant Server - 15 - 20% of the check
Room Service Staff - 15% unless tip is covered in room charge
Valet - $1 when car is delivered
**** Steward - 10 -20% of the cost of the ****
the book goes on to say that some hotels in the USA automatically add on a daily gratuity charge per guest per day, ranging anywhere from $12 - $16. pretty ridiculous I think. Tips have to be earned with exceptional service. When the tip is automatically added to the bill, the quality of service is going to start going down hill.
If anyone wants some info on gratuity's and tipping click on this Premium Link Upgrade
I am going to write this down and keep it in my wallet, because I have over tipped and I have under tipped. LOL
Bartender - 15% at bar - 20% at table
Bell Staff - $1 per bag
Concierge - varies on location
Door Attendant - $1 for hailing a cab or carrying luggage
Housekeeping - $1 per room per night
Restaurant Server - 15 - 20% of the check
Room Service Staff - 15% unless tip is covered in room charge
Valet - $1 when car is delivered
**** Steward - 10 -20% of the cost of the ****
the book goes on to say that some hotels in the USA automatically add on a daily gratuity charge per guest per day, ranging anywhere from $12 - $16. pretty ridiculous I think. Tips have to be earned with exceptional service. When the tip is automatically added to the bill, the quality of service is going to start going down hill.
If anyone wants some info on gratuity's and tipping click on this Premium Link Upgrade
I am going to write this down and keep it in my wallet, because I have over tipped and I have under tipped. LOL
Last edited by a moderator:
