Points taken from auction with no prize given

During the freeones auction that was held in believe during september, I won a month's subscription to a website. Well my points were taken and I never received the info for the website. I have not got my points back or access to site 5 months later. I have contacted a couple of the leaders from freeones and can't seem to get a reply or a solution to the problem. Has anyone else been treated this way from the auction? I don't want much, just my points back.
 

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