Maybe because she is an arrogant and entitled person who now mostly focuses on her OF and interacts with her fans strictly through a paywall.
She doesn't even bother to reply to any casual question on socials unless you tip her properly, sheesh how greedy she is!
No wonder her popularity has plummeted these days.
That said, I'm not questioning her beauty, she is in her thirties now and still a goddess. Hats off